These are the terms and conditions regulating your use of tora.fo our website dedicated to (but not limited to) the online Ticket and Cruise booking. You hereby agree to be legally bound by these terms and conditions anytime you access, browse, list products on, shop on, or use this website in any other way. We ask that you do not use this website if you in any way disagree with any of the following terms.

This is how Tora Tourist works

We are Tora Tourist, the oldest tour operator and tour supplier based in the Faroe Islands and have been in the tourism industry since 1986. Our company has established itself as a reputable company offering multi-product travel, hiking and cruise services. More than the above accreditations, we value our loyal customers who have returned to us and allows us to serve you better. Our aim is to constantly develop and deliver innovative services based on a proactive approach to travel requirements.

Basic definitions

Under these terms and conditions, the following words / phrases must be defined as follows:
Us / vi: Used interchangeably, this means Tora Tourist.
Buyer: This should refer to a user using Tora Tourist to purchase or order a ticket or service.
User: This should refer to both visitor and customer. You / your: Used interchangeably, this should refer to a user, whether it is a supplier or a customer. Commission: A percentage of the total sales paid to Tora Tourist by the customer.

Changes to Website Terms of Service

Tora Tourist may revise these “terms of service” for its website at any time without notice. By using this website, you agree to be bound by the then current version of these terms and conditions of use.

Reservation

Only reservations made and paid for 24 hours before the start of the journey
guaranteed. Except for boat trips as they have limited space. We pull it
full reservation amount after the order.

Pricing

Infant: 0-2 – Free

Children: 3-11 – 1/2 price

Adults: 12+ – full price

Change/Cancellation

If a cancellation occurs more than 14 days before the start of the journey, the amount will be fully refunded, however, refunds will be subject to a fee of DKK 150 per person, per tour.

If your booking is cancelled 14 days or less, we are under full authority to offer no refunds. 

Start

Pick-up starts 45 minutes before the excursion start time. Collection takes place at different locations. Please have your voucher/ticket ready.

Clothing

Due to changing weather, we recommend warm and waterproof clothing.

Note

The described excursions are guaranteed in high season (1 June to 31 August),
except for boat trips as they have limited space. There are no excursions it 28-29-30th of July. Some of the excursions are weather dependent, such as boat trips, hiking and sightseeing tours and we assume the full right to change the trip depending on weather conditions and other unpredictable events.

NOTE! We reserve the right to update or change these terms and conditions
at any time at its sole discretion without prior notice to users.